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the issues index only shows patches upto F120, not the new ones
03 Oct 2017
9:01 am
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ulrich-merkel
Frankfurt/Germany
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it looks like that on “reported issues”, the containing patches are no longer updated since F120.

It’s a pitty because we customers loose the information that an existing problem can be healed by adding a patch.

Please keep the valuable patches information up-to-date,

Uli

04 Oct 2017
5:53 am
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Adrian Gosbell
Amsterdam, seat 77a of a Boeing 747
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Thanks Uli, I’ve asked somebody to take a look. Not sure why we seem to have had some issues recently, but we’ll work on getting things reliable. 

04 Oct 2017
9:04 am
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ulrich-merkel
Frankfurt/Germany
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Hi Adrian,

thanks for the fast response.

For “old” uniface experts like me,
the KBL (“known bug list”) is still the center of all kind of very important information.

One of it is “when I experience this problem, is there any patch to fix the problem?”.

This is one of the reasons why I have my sunday routine to query the KBL to get an updated status.

Best wishes from Frankfurt/Germany to all the nice people in Amsterdam,
Uli

08 Oct 2017
8:28 am
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ulrich-merkel
Frankfurt/Germany
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Just to make the error reported complete:

Patches above G320 are not shown as well.

10 Oct 2017
11:06 am
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Adrian Gosbell
Amsterdam, seat 77a of a Boeing 747
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Uli, can you check something for me, and if there is still an issue, give some step by step instructions on what you are doing and what you are expecting? 

I thought I experienced issues with the results also, but I think what I discovered is actually a usability issue (which I’ve asked to be looked into). 

My use case: 

 
I see the most current patch is G402.
 
From the bug 31270 I copy ‘HTML widget’    
 
 
And paste in HTML widget 
 
Bug 31270 doesn’t come back in the search.
 
But searching 31270 does return the bug..
 
So it seemed to me that something was not quite right..
 
But, it was a usability (user?!) issue. 
 
If I ‘hover over’ the search results, then the scroll bar appears. Then I scroll down, and I discover there are more results hidden under the red colored footer at the bottom of the page, and I also discover that it’s possible to select more results on more pages. 
 
But, until I ‘hover over’ and scroll down, I don’t have any real clues that there is navigation giving me access to more results available other than what is visible. 
 
I’ve asked that this is improved and made more user friendly. 
 
Are you experiencing something similar or if different, can you give some details. 
10 Oct 2017
1:04 pm
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ulrich-merkel
Frankfurt/Germany
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01 Oct 2012
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Hi Adrian.

1) I open the “Reported Issues” query

2) I enter some profile like “SOAP” and got some hits

3) among them, Issue 31568 with the text:
31568 BUG: 31568 – SOAP security update Status: Planned for resolution in 10.3.01 Patch(es): F115 G315 Symptoms: SOAP security update

– So I immediately see in a central place that there are patches to cure the bug and which one I have to install to fix the problem

 

AFAIK, this information is delivered by uniface since the early 90’s and still used by a couple of experts.

Greetings from Frankfurt/Germany,

Uli

 

P.S. Sure, one can compile this info from some other sources, but the combination is a much better support for the community.

12 Oct 2017
8:07 am
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gianni
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01 Oct 2012
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Hi Adrian,

Could I add another use case?

When a search reports many occurrences it would be nice to have an option to order them from older to newer or from newer to older.

Regards,
Gianni

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