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the issues index only shows patches upto F120, not the new ones
03 Oct 2017
9:01 am
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ulrich-merkel
Frankfurt/Germany
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it looks like that on “reported issues”, the containing patches are no longer updated since F120.

It’s a pitty because we customers loose the information that an existing problem can be healed by adding a patch.

Please keep the valuable patches information up-to-date,

Uli

04 Oct 2017
5:53 am
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Adrian Gosbell
Amsterdam, seat 77a of a Boeing 747
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Thanks Uli, I’ve asked somebody to take a look. Not sure why we seem to have had some issues recently, but we’ll work on getting things reliable. 

04 Oct 2017
9:04 am
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ulrich-merkel
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Hi Adrian,

thanks for the fast response.

For “old” uniface experts like me,
the KBL (“known bug list”) is still the center of all kind of very important information.

One of it is “when I experience this problem, is there any patch to fix the problem?”.

This is one of the reasons why I have my sunday routine to query the KBL to get an updated status.

Best wishes from Frankfurt/Germany to all the nice people in Amsterdam,
Uli

08 Oct 2017
8:28 am
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ulrich-merkel
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Just to make the error reported complete:

Patches above G320 are not shown as well.

10 Oct 2017
11:06 am
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Adrian Gosbell
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Uli, can you check something for me, and if there is still an issue, give some step by step instructions on what you are doing and what you are expecting? 

I thought I experienced issues with the results also, but I think what I discovered is actually a usability issue (which I’ve asked to be looked into). 

My use case: 

 
I see the most current patch is G402.
 
From the bug 31270 I copy ‘HTML widget’    
 
 
And paste in HTML widget 
 
Bug 31270 doesn’t come back in the search.
 
But searching 31270 does return the bug..
 
So it seemed to me that something was not quite right..
 
But, it was a usability (user?!) issue. 
 
If I ‘hover over’ the search results, then the scroll bar appears. Then I scroll down, and I discover there are more results hidden under the red colored footer at the bottom of the page, and I also discover that it’s possible to select more results on more pages. 
 
But, until I ‘hover over’ and scroll down, I don’t have any real clues that there is navigation giving me access to more results available other than what is visible. 
 
I’ve asked that this is improved and made more user friendly. 
 
Are you experiencing something similar or if different, can you give some details. 
10 Oct 2017
1:04 pm
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ulrich-merkel
Frankfurt/Germany
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Hi Adrian.

1) I open the “Reported Issues” query

2) I enter some profile like “SOAP” and got some hits

3) among them, Issue 31568 with the text:
31568 BUG: 31568 – SOAP security update Status: Planned for resolution in 10.3.01 Patch(es): F115 G315 Symptoms: SOAP security update

– So I immediately see in a central place that there are patches to cure the bug and which one I have to install to fix the problem

 

AFAIK, this information is delivered by uniface since the early 90’s and still used by a couple of experts.

Greetings from Frankfurt/Germany,

Uli

 

P.S. Sure, one can compile this info from some other sources, but the combination is a much better support for the community.

12 Oct 2017
8:07 am
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gianni
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Hi Adrian,

Could I add another use case?

When a search reports many occurrences it would be nice to have an option to order them from older to newer or from newer to older.

Regards,
Gianni

25 Feb 2018
9:23 am
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ulrich-merkel
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Hi to all “Known Bug List” users:

today, I found that the patches info on Issues is updated up to the recent F212/G412.
This is pretty helpful to detect if this is an “open issue”,so we have to wait or what patch has to be applied.

Thanks for this effort and keep on the good work,
from an ice-cold Frankfurt/Germany (-6° plus windchill),
Uli

P.S. And a big THANKS for implementing Gianni’s wish for the sorting order.

11 Mar 2018
8:47 am
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ulrich-merkel
Frankfurt/Germany
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Well, patch F213/G413 hasn’t made it to the KBL
even if issue 31620 is shown in https://unifaceinfo.com/fixes/patchlist/patches10202.php

Sorry to say, one can not trust the KBL as one could do all those decades before.

12 Mar 2018
7:47 pm
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gianni
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Hi Unifacers,

searching for the word “issue” I am expecting to find all issues ordered as requested from the front-end, by default from newer to older.

It works, however a couple of issues are always shown at the beginning, I suppose because a release date is missing or is into the future;
they are 7 in total and these are their addresses:
https://unifaceinfo.com/fixes/patchlist/patches9604.php
https://unifaceinfo.com/fixes/patchlist/patches9603.php
https://unifaceinfo.com/fixes/patchlist/patches9501.php
https://unifaceinfo.com/fixes/patchlist/patches9401.php
https://unifaceinfo.com/fixes/patchlist/patches9203.php
https://unifaceinfo.com/fixes/patchlist/patches9202.php
https://unifaceinfo.com/fixes/issues3.php

Could this small data bug be fixed?

Thanks!
Gianni

13 Mar 2018
8:45 am
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ulrich-merkel
Frankfurt/Germany
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Hi Gianni,

it looks like all your references point to COLLECTIONS of issues, not single ones.

One may discuss if these should be returned in a query of reported issues.

13 Mar 2018
11:09 am
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Adrian Gosbell
Amsterdam, seat 77a of a Boeing 747
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I think this is related to the timing of the batch job to do the reindexing vs when new data is uploaded and there is a created delta. 

 

I am not sure if there is something that can be done to correct this considering we are expecting a revised site (based on different technology) in the coming months, but I will check. 

01 Apr 2018
8:04 am
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ulrich-merkel
Frankfurt/Germany
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Even after more than 1 week since release,
patches F214/G414 are not mentioned in the “reported issues”.

Perhaps something went wrong in the patches rollout procedure.

Happy Easter,
Uli

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