The question of why innovation and business agility are vital –and independent is one that is top of mind for many organizations.
Business agility is essential to survival. With economic uncertainty everywhere, and disruption in many marketplaces, businesses need to respond fast to change. A key enabler for this ability is an IT function that is inherently good at innovating. IT must produce ingenious ideas that will facilitate the required fast business response, for example by equipping the workforce for mobile working. There are any number of innovative uses of mobile technology: for example, a sales person can take and personalize an order while walking around a shop with a customer; a doctor can receive real-time information about a patient’s vital signs.
IT innovation is essential to business agility. However, you also need agility before you can innovate in IT or anywhere else. Which comes first is hard to judge. Organizations tend to start life with both agility and innovation. However, as they get bigger, their agility tends to become constrained for various reasons. Hence their rate of innovation declines, creating a vicious circle.
Complex though the relationship between innovation and agility is, we can probably agree that both are vital to a healthy business, and particularly vital when a business is contemplating digital transformation (where the organization rethinks aspects of its existence to take full advantage of digital technology, rather than simply automate the existing way of working). Digital transformation implies that a business must be able to innovate digitally to overtake the competition, with enough agility to reshape itself around the resultant landscape. An agile IT department has the ability and opportunity to create what the business needs – or else to go out and find it fast.
This blog post is the first in a series based on the paper: Agility and Innovation in Application and Mobile Development.